Terms of Sales

SARL ABBA – Siret number: 48199948000033

CAPITAL: €19,305

VAT: FR 52 481999480

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General conditions of sale of the site www.alanneb.fr

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Guarantee

All our products benefit from the legal guarantee of conformity and the guarantee against hidden defects, provided for by articles 1641 and following of the Civil Code. In the event of non-compliance of a product sold, it may be returned, exchanged or refunded.

All complaints, requests for exchange or refund must be made by (mail/telephone/post) within 30 days of delivery.

The products must be returned to us in the state in which you received them with all the elements (accessories, packaging, instructions, etc.). The shipping costs will be reimbursed to you on the basis of the price invoiced and the return costs will be reimbursed to you on presentation of the supporting documents.

Price

The prices of our products are indicated in euros, all taxes included (VAT and other taxes applicable on the day of the order), unless otherwise indicated and excluding processing and shipping costs.

In the event of an order to a country other than metropolitan France, you are the importer of the product(s) concerned. Customs duties or other local taxes or import duties or state taxes may be payable. These rights and sums are not the responsibility of ABBA. They will be at your expense and are your sole responsibility, both in terms of declarations and payments to the competent authorities and bodies in your country. We advise you to inquire about these aspects with your local authorities.

All orders regardless of their origin are payable in euros.

ABBA reserves the right to modify its prices at any time, but the product will be invoiced on the basis of the price in force at the time of validation of the order and subject to availability.

The products remain the property of ABBA until full payment of the price. Please note: as soon as you take physical possession of the products ordered, the risk of loss or damage to the products is transferred to you.

Payment

The fact of validating your order implies for you the obligation to pay the indicated price. Payment for your purchases is made by bank card.  The icons displayed at the bottom of the page indicate that you are on a secure part of the website. Your order will thus be recorded and validated upon acceptance of payment by the bank you have chosen.

Transportation, delivery

The products are delivered to the delivery address indicated during the ordering process, within the time indicated on the order validation page.

In case of late shipment, an email will be sent to you to inform you of any consequences on the delivery time indicated to you.

In accordance with the legal provisions, in the event of late delivery, you benefit from the possibility of canceling the order under the conditions and methods defined in article L 138-2 of the Consumer Code. If in the meantime you receive the product, we will reimburse it and the shipping costs under the conditions of article L 138-3 of the Consumer Code.

In the event of deliveries by a carrier, ABBA cannot be held responsible for the delay in delivery due exclusively to the unavailability of the customer after several appointment proposals.

Withdrawal period

In accordance with the provisions of Article L.121-21 of the Consumer Code, you have a withdrawal period of 14 days from receipt of your products to exercise your right of withdrawal without having to justify reasons or to pay a penalty.

Returns must be made in their original condition and complete (packaging, accessories, instructions). In this context, your responsibility is engaged. Any damage suffered by the product on this occasion may be such as to defeat the right of withdrawal.

Return costs are not borne by ABBA.

In the event of exercise of the right of withdrawal, the company ABBA will refund the sums paid, within 14 days following the notification of your request and via the same means of payment as that used during the order.

Site Access License

All elements of the www.alanneb.fr website are and remain the exclusive intellectual property of ABBA. No one is authorized to reproduce, exploit, redistribute, or use for any reason whatsoever, even partially, elements of the site whether software, visual or sound. Any single or hypertext link is strictly prohibited without the express written consent of ABBA.

Confidentiality of personal data

ABBA reserves the right to collect personal information and personal data concerning you. They are necessary for the management of your order, as well as the improvement of the services and information that we send you.

They can also be sent to companies that contribute to these relationships, such as those responsible for the execution of services and orders for their management, execution, processing and payment.

This information and data is also kept for security purposes, in order to comply with legal and regulatory obligations.

In accordance with the law of January 6, 1978, you have a right of access, rectification and opposition to personal information and personal data concerning you, directly on the website.

Responsibility

The products offered comply with the French legislation in force. ABBA cannot be held liable in the event of non-compliance with the legislation of the country where the product is delivered. It is up to you to check with the local authorities the possibilities of importing or using the products or services that you plan to order.

Furthermore, ABBA cannot be held liable for damage resulting from improper use of the purchased product.

Finally, ABBA cannot be held liable for any inconvenience or damage inherent in the use of the Internet network, in particular a break in service, external intrusion or the presence of computer viruses.

Applicable law and competent jurisdiction

The language of this contract is French. These conditions of sale are subject to French law. In the event of a dispute, the French courts will have sole jurisdiction.

Intellectual property

All elements of the www.alanneb.fr website are and remain the exclusive intellectual property of ABBA. No one is authorized to reproduce, exploit, redistribute, or use for any reason whatsoever, even partially, elements of the site whether software, visual or sound. Any single or hypertext link is strictly prohibited without the express written consent of ABBA.